Sales Operations Specialist (SAP Pricing & Data Governance)

Support Sales Operation Front- & Backend Team in IEMEA in Distribution & CES segment for a variety of sales administrative tasks e.g. SAP Maintainance (P24, P85, GHP, EPP, ...)

▪SAP Masterdata Maintainance (Pricing) in close alignment with sales operation team (Frontend) 
Accrual setting for boni, upload of gross price lists, Individual net price settings in SAP, SAP pricing updates & factura check of pricing guideline

▪SAP  Masterdata Maintainance (Customer) in close alignment with sales reporting team (Backend)
Track & update of customer list, Mapping & Remapping process of customers (SSP7 & Winshuttle), blocking customers by mass-uploads after phase-out process, maintain not asigned verticals & customer groups, customer master data creation, upload of manual changes (e.g. contact person, Partner roles),

▪PBI Maintance support for Business Updates in close alignment with sales reporting team (Backend)                                                                                                                                                                                     
Handling of customer requests e.g. in close alignment with sales operation Front and Backend Team:
  
▪Email responds for standard articles requests (e.g. price or delivery time question) 
▪Prepare Dealer Certificates  
▪Fill-out sustainability questionaire
▪Prepare Customer Turnover Reporting
▪User access maintainance of customer Portals                                     
 Identify process improvement opportunities and lead projects designed to implement the targeted improvements. 
▪ Own and maintain of work instruction documents year to year.
• Become familiar with sales operation processes in order to ensure best practices are used to optimize processes & customer satisfaction. 
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