As an Active Directory third level support Engineer (m/f/d) you are part of a motivated, collaborative, and skilled team of Directory Services Specialists in a global environment which is operating and maintaining our enterprise-level Resource Directory infrastructure. This role involves troubleshooting complex issues, ensuring the stability, security, efficiency of our directory services, and collaborating with other IT teams to support business operations.
Key Responsibilities:
- Operation of Active Directory in a MS TIER-Model.
- Troubleshoot and resolve complex AD-related issues in close cooperation with the specialists, external partners, vendors and other IT teams.
- Operate and enhance Microsoft Entra ID as the central identity platform, including Conditional Access, MFA, Identity Protection, PIM, and Access Reviews.
- Manage and optimize hybrid identity services, ensuring secure and reliable synchronization of identity objects from on鈥憄rem AD to Entra ID.
- Operate and improve identity governance processes such as lifecycle workflows, entitlement management, and role-based administration.
- Support application onboarding using modern authentication standards (OAuth 2.0, OpenID Connect, SAML, SCIM provisioning).
- Perform cloud security and compliance assessments, monitoring identity posture and enforcing security policies.
- Provide 3rd Level Support and consulting for Entra ID, federation, and identity鈥憆elated cloud services across Continental.
- Operate, maintain and manage AD Backup solution.