Operations Manager IT German speaking (REF4744C) at Deutsche Telekom IT Solutions | Boar Signal
Deutsche Telekom IT Solutions·Customer Management
Operations Manager IT German speaking (REF4744C)
📍 Budapest, Debrecen, Pécs, Szeged, , HungaryRemoteFull-timeSeniorPosted 10/7/2025via smartrecruiters
Job Description
Contributing to the functional management of multiple production units and serving as an interface to Service Delivery Management (SDM) for the contracted scope of services
Providing technical and operational support for concepts, including cost estimation, in coordination with SDM
Supporting SDM with commissioning and cost optimization
Optimizing service components and achieving target cost levels
Participating in and aligning operational planning and forecasting with SDM
Operational involvement in incident, problem, change, and escalation management within the contracted scope of services for the customer
Recommending portfolio consolidation and standardization, and defining KPIs
Participating in smaller customer projects from initiation and planning through implementation, controlling, and completion
Providing technical support to Service Delivery Management for existing customers
Further developing, optimizing, and applying methods and procedures within OS service management