System Engineer (REF4891X)

About the position:

We are looking for a colleague to join our MasterFamily projectteam, who would like to work in an international environment, where they can use their English and German language skills on a daily basis. The MasterFamily applications are all developed and marketed by T-Systems, have been on the market for more than 30 years, and serve a very broad enterprise customer base worldwide. The main focus for our new colleague will be ImageMaster, TypeMaster and NormMaster.

Responsibilities

• Install, configure, and administer NormMaster, TypeMaster, and ImageMaster components in customer environments.
• Plan, coordinate, consult, and implement migrations, including moving environments and migrating data.
• Plan and execute changes such as release updates, fix deployments, and other system modifications.
• Respond to Incidents and Service Requests, including troubleshooting issues and applying configuration changes.
• Discuss requirements and provide consulting to customers.
• Perform testing (manual and automated) to ensure system reliability and quality.
• Create and maintain documentation for processes, configurations, and changes.