We are seeking an experienced person with a strong background in optimising efficiency, reducing costs, and increasing sales across various industries within the area of service excellence. The ideal candidate has a strong focus on driving AI initiatives within service and is eager to continue developing this area.
Responsibilities:
- Implement strategies at our clients to maximize efficiency, cost savings and drive sales within service.
- Develop and lead AI-driven projects within service to improve customer and employee experience, and increase sales.
- Manage and drive both large transformations and smaller projects within business processes and technological implementations.