Program Manager

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish. The Comprehensive Afterschool System of NYC (COMPASS) formerly known as the Out-of-School Time (OST) Program is comprised of over 800 programs serving young people enrolled in grades K-12. Through its network of providers, COMPASS offers high quality programs that have a strong balance of academics, recreation, enrichment, and cultural activities to support and strengthen the overall development of youth. COMPASS aims to help young people build skills to support their academic achievement, raise their confidence and cultivate their leadership skills through service learning and other civic engagement opportunities. Under the supervision of a COMPASS Deputy Director, with latitude to exercise independent action and decision making, the Program Manager will be responsible for monitoring over 25 sites and perform the following duties:
- Monitor and evaluate Community-Based Organization (CBO) COMPASS contractors.
- Review and approve program plans.
- Conduct site visits during late afternoon and early evening hours.
- Provide technical assistance and directs work improvement or corrective action for underperforming CBO contractors.
- Participate in contract negotiations.
- Advance knowledge of COMPASS sites by providing technical assistance and sharing resources to promote program quality.
- Provide technical expertise to contractors in the development stages of their contracts and contract.
- Evaluate contract performance reports, as well as agency fiscal documents to ensure contract compliance.
- Provide training to CBOs on DYCD CONNECT, DYCD’s innovative, web-based program management system.
- Make summary reports to higher administrative levels along with recommendations to improve program performance.
- Prepare standard reports as designated by higher management. - Other projects and tasks as needed to support the COMPASS unit and its programs.

COMMUNITY COORDINATOR - 56058