Quality Assurance Analyst Intern

The New York City Department of Youth and Community Development (DYCD) invests in a network of
community-based organizations and programs to alleviate the effects of poverty and to provide
opportunities for New Yorkers and communities to flourish.

DYCD Supports New York City youth and their families by funding a wide range of high-quality youth
and community development programs, including:
-After School

-Youth Services

-Youth Workforce Development

-Community Development

-Literacy Services

The Information Technology Department is looking for a Quality Assurance Intern to join the IT Quality
Assurance Team and Project Management Office to assist in Quality Assurance process by
Monitoring, analyzing, and testing software to Ensure Quality and enhance user Experience.

The candidate will be exposed to a broad spectrum of quality assurance tasks like identifying issues,
debugging, performing smoke tests, and documenting test cases. The Quality Assurance Intern will
report directly to the assigned Lead Quality Assurance. The Quality Assurance Intern may work in
collaboration with software developers, other Systems and QA Analyst and system users to ensure a
cohesive product is delivered.

-Assist in designing, developing, and executing test plans and test cases.

-Identify record, document, and track bugs to resolution.

-Collaborate with cross-functional teams to ensure clear communication of the requirements and
standards.

-Perform thorough regression testing when bugs are resolved. Identify and fix bugs in software code.

-Test new features and functionality.

-Ensure that the software meets all requirements.

-Work with stakeholders to gather requirements and understand the needs of users.

-Communicate with developers and testers to resolve issues.

-Assists Lead QA Analyst in manual testing and writing automated test scripts utilizing Azure Cloud to
test management tool and manage the test plan.

-Attend daily scrum meetings to discuss various issues and possible solutions with test team.

-Look for ways to improve monitoring, discover issues and deliver better value to the users.

-Look into technical issues and questions submitted by users.

-Participate in meetings with the Developer and Systems Analysts and delivery team to review crossproject progress including deliverables and action items.

-Assist in the tracking of test documentation, including specifications, testing plans,
installation/operational/performance qualifications, training plans, etc.

-Look for ways to improve monitoring, discover issues and deliver better value to the users.

COLLEGE AIDE - ASSIGNMENT LEVE - 1020B