Unit Supervisor

THIS POSITION IS ONLY OPEN TO INTERNAL ACS APPLICANTS.

*THE SELECTED CANDIDATES WILL BE OFFERED A SALARY OF $100,050*

THESE POSITIONS ARE ONLY OPEN TO THOSE WHO ARE PERMANENT IN THE CIVIL SERVICE TITLE LISTED ABOVE.

The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of
children and families through child welfare and juvenile justice services and community supports. ACS
manages community-based supports and foster care services and provides subsidized childcare
vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS
oversees detention, placement and programs for youth in the community.

The Division of Child Protection (DCP) is charged with investigating all allegations of child abuse and
maltreatment that NYC receives from the New York Statewide Central Register of Child Abuse and
Maltreatment. Each year, the division’s child protective services investigate about 50,000 reports. DCP is
comprised of approximately 3,500 employees who work across the five boroughs at nineteen sites known as Borough Offices. DCP’s Child Protective Services staff consists of the Family Preservation and Family Services Units (FPP and FSU), Emergency Children’s Services (ECS), and the Office of Special
Investigations (OSI).

The DCP Protective/ Diagnostic (PD)/ Family Services Units (FSU) Units are located across all five boroughs. These units investigate reports of alleged child abuse and neglect. The child protective team is the largest within DCP, and the largest in each of the Borough offices. Child protective staff is responsible for investigating every allegation that is reported, and for conducting a comprehensive assessment of the immediate safety and risk of future harm to each child in the family. Based upon the case circumstances, child protective staff may act immediately to protect the children. Under the supervision of a Child Protective Manager with wide latitude for the use of judgment and independent decision making, supervises a unit of 5 Child Protective Specialists and 1 Child Protective Specialist Supervisor Level I. The Child Protective Specialist Supervisor level II will be responsible for the following:

- Review written records and available controls
- Monitor subordinates’ compliance in adhering to required face to face contacts and visits
- Ensure that appropriate assessment is completed, and service plans are formulated within required timeframes
- Provide on-going training and guidance to all casework staff in unit to ensure that all case practice requirements are met
- Assist staff in managing workload and facilitating workflow with other internal and external units
- Attend departmental conferences and transmits to staff information and policies involved
- Monitor subordinates’ time and leave
- Rate /evaluate job performance of subordinates
- Develop and support staff as well as takes appropriate disciplinary measures as needed
- Conduct weekly conferences and reviews work with subordinates
- Document conference and follow up to ensure that required case practices are completed
- Case consultation documented in record and ACRS+ for all cases
- As needed the Supervisor II may make field visits for the purposes of investigation or consultation
- Maintain accurate count of subordinates’ caseload
- Maintain accurate unit coverage during vacations
- Arrange/conduct case conferences when appropriate, both external and internal
- New agency policies and practices are explained to subordinates in a timely manner.
- Professionalism always maintained
- Exemplify leadership skills of effective communication, modeling, coaching, educating support to foster quality supervision to subordinates on a regular basis

The preferred candidate should possess the following:

- Record of proven managerial or supervisory accomplishments in child protection or a closely related
human service field
- Master of Social Work degree or Master’s degree in a related discipline
- Excellent communications skills
- Knowledge of the NY State Connections comprehensive case management system, or other
automated child welfare system
- Familiarity working with NYC’s diverse communities
- Experience and ability to step into an existing unit and assume all responsibility quickly
- Bilingual ability to communicate clearly in Spanish or other languages is considered a plus for this
position


TO APPLY

Please go to www.cityjobs.nyc.gov or www.nyc.gov/ess for current NYC employees and search for Job ID#761973.

NO PHONE CALLS, FAXES OR PERSONAL INQUIRIES PERMITTED

NOTE: ONLY CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED.

CHILD PROTECTIVE SPECIALIST SU - 52367