Administrative and Human Resources Coordinator, Bureau of Communicable Diseases

The Division of Disease Control's mission is to safeguard the health of New Yorkers through identification, surveillance, treatment, control, and prevention of infectious diseases, which is achieved through varied and interrelated endeavors of its seven Bureaus. The Bureau of Communicable Disease (BCD) is a diverse program with approximately 120 staff. BCD monitors and analyzes trends in disease data and provides consultation to the medical community and the public on the recognition, prevention, and control of communicable diseases. BCD is responsible for the surveillance, prevention, and control of over 70 infectious diseases including foodborne, enteric, waterborne, respiratory (including COVID-19), zoonotic, and vector-borne diseases.

Position Summary:
Reporting to the BCD's Human Resources Team Lead, the Administrative and Human Resources Coordinator will assist with all human resources and administrative tasks for BCD's 120 staff. You will engage with internal agency and external community partners by managing incoming telephone inquiries from healthcare providers and the general public. You will collaborate with the Bureau's Community Outreach and Health Education Team to identify or develop educational materials or activities to address common inquiries received by the Bureau. You will also perform administrative/human resources dissemination, overseeing training compliance, and updating BCD's organizational charts.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:
- Manage incoming telephone inquiries from healthcare providers and the general public Build and maintain directory of internal agency contacts and community partners
- Assist with community outreach, public health education and prevention initiatives
- Oversee monthly schedule of staff performing telephone triage of BCD's main telephone number
- Perform data entry of disease reports, case investigation, and outbreak data forms into a surveillance database,
- Liaise with commercial laboratories to ensure specimens are sent to public health laboratories
- Compile and prepare materials for mass mailings to healthcare providers and patients Participate in special projects - assist BCD staff, as assigned

PREFERRED SKILLS:
- Good writing and verbal communication skills
- Strong typing skills with speed and accuracy
- Proficient with word processing, spreadsheet, and presentation software

Why you should work for us:
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

COMMUNITY COORDINATOR - 56058