ELIGIBILITY SPECIALIST

APPLICANTS MUST BE PERMANENT IN ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE

The Department of Social Services Accountability Office (DSS-AO) is responsible for supporting the integrity of social services programs administered by the New York City Human Resources Administration (HRA), Department of Social Services (DSS) and Department of Homeless Services (DHS).

DSS-AO maintains the operation of the Office of Audit and Quality Assurance (OAQA), Office of Compliance & Support (OAS), Investigation, Revenue and Enforcement Administration (IREA), Office of Data Security Management (ODSM) and the Vendor Monitoring Office (VMO).

Within IREA, the Bureau of Fraud Investigation (BFI) is mandated to detect and deter Public Assistance fraud and misuse by conducting investigations of individuals and groups that attempt to or commit fraudulent acts against HRA as per SSL 348.2; 348.3

BFI is recruiting for one (1) Eligibility Specialist III to function as an Eligibility Specialist, who will:

- Review and maintain weekly caseload. Cases are prepared and submitted by Investigators. They must follow agency guidelines and procedures in order to confirm overpayment and/or continued eligibility of Food Stamp benefits.

- Verify the case folders for accurate claim establishment by accessing and checking the Welfare Management System (WMS), New York City Work Accountability and You (NYCWAY), HRA One Viewer, IPay, Automated Listing of Eligibility Requirement Tracking System (ALERTS), collateral mailed inquiries, telephone contacts and other means for referral to the Supplemental Nutrition Assistance Program-Claims and Recovery (SNAP CR).

- Review claims calculations and make determination of whether to re-budget, return to Investigator or refer to SNAP-CR.

- Assess the continued eligibility to receive Food Stamps following the review of all referred data; compute and determine the amount of financial assistance for Public Assistance; Obtain and verify match material in order to determine overpayment amounts and ensure the correct budgeting of cases.

- Prepare electronic and/or paper forms following the review of all referred data for
submission to SNAP-CR.

- Meet with Supervisor to discuss activities, concerns and findings.

- Complete daily activity reports specifying work actions processed.

- Perform other related duties as assigned.


Hours/Schedule: 9AM -5PM

ELIGIBILITY SPECIALIST - 10104