Director, Community Mental Health Programs, Bureau of Children, Youth, Families & Developmental Disabilities

Open to candidates who are permanent in the civil service title of Health Services Manager I (N/M) or the comparable civil service titles of Administrative Director of Social Services I (N/M); Administrative Staff Analyst I (N/M); Administrative Community Relations Specialist I (N/M); Administrative Contract Specialist I (N/M); or Administrative Procurement Analyst I (N/M).

Division/Program Summary Description:
The Bureau of Children, Youth, Families & Developmental Disabilities (CYF-DD) is responsible for planning and monitoring much of NYC's comprehensive network of child and adolescent community mental health services. CYF-DD relies on research and surveillance to guide its decisions around service planning, implementation and evaluation and incorporates a health equity lens into its work. CYF-DD oversees a portfolio of over 100 programs and supports a family-driven, individualized and strength-based approach to care.

The Office of Programs oversees the management of contracts providing mental health services to children, youth, and families and monitors programs through data analysis, site visits and provides technical assistance to providers to improve program quality. The portfolio under the Office of Programs includes the Crisis Response Unit, Non-Medicaid Care Coordination, Court-Involved Youth, School Response Teams and Adolescent Skill Centers. The Office collaborates across Bureaus within the Division of Mental Hygiene to complete the timely submission of contracts, payments and contractor performance evaluations.

Position Summary:
Reporting to the Senior Director of Programs, the Director, Community Mental Health Programs (school-based, skill-centers, justice-involved, care management) supports the implementation of strategic priorities for the Office of Programs in alignment with the overall mission and vision of the Bureau.

Job Duties and Responsibilities:

- As the Director duties include leading and supervising a staff of (3) program consultants responsible for a variety of contracts.
- Ensure oversight of and technical assistance for a portfolio of contracted services by monitoring and reviewing budgets and data collection from service providers.
- Provide guidance, training, and support to staff: Ensure timely completion of assignments and prioritization contract and/or budget actions.
- Ensure that the Team is meeting City and State requirements related to procurement, contracting, budgeting, performance monitoring, and reporting; monitor staff performance and work progress.
- Support efforts to identify performance indicators and the development of data a collection infrastructure.
- Meet with Division about planned procurements, solving procurement problems and developing strategies for the timely processing of the portfolio.
- Provide support for the development and implementation of policies and procedures for staff participation in budget modification, site visits, and overall monitoring of program service delivery.
- Support utilization of data for program and quality improvement planning and implementation.
- Collaborate with internal and external partners to identify and address service gaps of contracted services
- Participate in initiatives to improve health outcomes for children and adolescents with mental health and/or co-occurring I/DD needs.
- Incorporate racial equity and social justice principles into program planning, monitoring, and evaluation activities.
- Coordinate and or collaborate with colleagues within the Office of Programs and across the Bureau to support programmatic goals.
- Participate in relevant Divisional and Departmental workgroups, as necessary.

Preferred Skills:
- Experience with oversight of youth health and/or mental health programs
- Experience with and understanding of City DOHMH procurement and contracting processes ed programs
- Experience with program monitoring and quality improvement
- Experience reviewing data for completeness and accuracy
- Experience writing program and/or data summaries
- Experience working with and sustaining community partnerships
- Proficient in Microsoft Office Suite.
- Ability to prioritize work, meet deadlines and produce quality results with attention to detail.
- Experience supervising staff and/or a team.
- Strong verbal and writing skills.
- Strong interpersonal and presentation skills.
- Ability to perform working across departments, units and with multiple team me


Why you should work for us:
- Benefits: City employees are entitled to unmatched benefits such as:
o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
o additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
o a public sector defined benefit pension plan with steady monthly payments in retirement.
o a tax-deferred savings program and
o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
- Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
- Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at sahn1@health.nyc.gov or 347-396-6549.

HEALTH SERVICES MANAGER NON MA - 1006C