Project Portfolio Manager

PLEASE NOTE: Applicants must be serving as a permanent Computer Systems Manager, in order to apply OR have a comparable civil service title.

NYCERS is in search of a project management professional to take on the role of Project Portfolio Manager within the Enterprise Project Management Office (EPMO). In this position, you will be responsible managing Portfolios, Program, Projects, plus related tasks (including owning / managing individual projects in an individual contributor Project Manager capacity). The successful candidate will understand both agile and waterfall methodologies. This role will contribute to and uphold the EPMO governance framework. And the successful candidate will be effective at communicating and building relationships to ensure quality / accuracy standards are met in accordance with EPMO and organizational strategies. To ensure successful job performance, this role demands working knowledge of project management practices, flexibility to take on tasks as assigned, ability to navigate conflict, a can do’ delivery-driven attitude, and an adaptive mindset.

Primary Responsibilities:
- Project Management: Plan, execute, and oversee assigned Portfolios, Program, and Projects as assigned, and coordinate with relevant stakeholders to ensure project outcomes are met within specific constraints (e.g., scope, schedule, risk tolerance). Takes ownership of projects in a Project Manager capacity. Report Portfolio, Program, and Project status, provide support to achieve Organizational Goals and Objectives. Manage multiple projects/tasks of varying complexities, stages, and deadlines. Ensure associated systems (e.g., Planview) and supporting documentation (e.g., SharePoint, Requests for Change) are comprehensively updated to ensure reliable reporting. Strong focus on business value and deliverables progress / impediments.
- Stakeholder Engagement / Collaboration: Build and maintain positive relationships with internal and external stakeholders to foster alignment with project goals (e.g., leadership, EPMO personnel, project teams, customers, external agencies). Able to negotiate, resolve problems, and focus on customer service excellence. Bring wins / concerns to the attention of the Deputy Director EPMO and a timely basis.
- Risk Management: Identify and review potential risks and challenges associated with assigned Portfolios, Program, and Projects and partner with associated team to develop mitigation strategies to proactively address. Monitor Portfolios, Programs, and Projects to ensure compliance with relevant regulations and standards. Escalate to the Deputy Director EPMO on a timely basis.
- Leadership: Initially operate as an individual contributor who will manage Portfolios, Programs, and project – and will also take ownership of projects in a Project Manager capacity. This role may supervise a team responsible for supporting assigned Portfolio(s) needs and overseeing daily functions.
- Serve as key and trusted partner to EPMO. Assist the EPMO with implementing effective Governance across the EPMO Portfolios (e.g., presentation) and support leadership’s Change Management vision plus related improvement initiatives (e.g., prioritization, demand / capacity, implementation of hybrid agile practices).
- Partner and collaborate with the PO on business value, business requirements, and scope progress / impediments.
- Certifications: Project Management Professional (PMP) certification required, Certified Scrum Master (CSM) preferred.

COMPUTER SYSTEMS MANAGER - 10050