Water Supply Control Center Operator – 2 positions

The NYC Department of Environmental Protection (DEP) enriches the environment and protects public health for all New Yorkers by providing 1.1 billion gallons of high quality drinking water, managing wastewater and stormwater, and reducing air, noise, and hazardous materials pollution. DEP is the largest combined municipal water and wastewater utility in the country, with nearly 6,000 employees. DEP's water supply system is comprised of 19 reservoirs and 3 controlled lakes throughout the system’s 2,000 square mile watershed that extends 125 miles north and west of the City.

The Bureau of Water Supply seeks to hire two (2) Watershed Maintainers within the Strategic Operations and Research Directorate, for a position located in Grahamsville, New York. Under the supervision, of the Supervisor of Water Supply Control Center (WSCC), the Watershed Maintainers will serve as Water Supply Control Center Operators.

The Water Supply Control Center utilizes the Supervisory Control and Data Acquisition (SCADA) system and other tools to monitor and manage the operation of the water supply reservoirs and related facilities to ensure the reliable delivery of a sufficient quantity of high quality drinking water to the City of New York while meeting all regulatory requirements. The Water Supply Control Center operates 24 hours per day, 365 days per year.

The Water Supply Control Center Operators will monitor Supervisor Control & Data Acquisition (SCADA) system conditions for water supply reservoirs and associated facilities. Specific duties include:

- Responding to alarms, making adjustments to alarm points, monitoring reservoir stream releases and water supply diversions in addition to monitoring target flows.

- Reading meters and gauges and performing valve changes as directed.

- Completing and maintaining all necessary paperwork, including logbooks and flow records.

- Making notifications of negative issues to the appropriate supervisory staff.

- Performing general custodial duties within the Water Supply Control room.

- Monitoring the reservoir system, the aqueduct network, seven wastewater treatment plants and administrative facilities.

- Assisting the Supervisor of the Water Supply Control Center (WSCC) in daily activities and the operation of the water supply system while supporting the WSCC.

- Maintaining situational awareness and operational oversight for the WSCC during shifts and supports other operators after hours as needed.

- Utilizing the Supervisory Control and Data Acquisition (SCADA) system and other tools to monitor and manage the operation of the water supply reservoirs and related facilities


License Requirement:

A Motor Vehicle Driver License valid in the State of New York. This license must be maintained for the duration of employment.


(This is a brief description of what a Watershed Maintainer might do in this position and does not include all the duties of this position)


Some of the physical activities performed by Watershed Maintainers and environmental conditions experienced are: lifting objects up to waist height, fingering, grasping, squeezing and or turning objects such as tools and equipment, pushing and pulling objects such as tools and levers using one or two hands, reaching at a distance up to arm’s length, coordinating the movements of hands and feet, and balancing body on foot stools or ladders from 3 to 30 feet in height while standing and working with hands overhead. In order to perform the essential tasks of this position, Watershed Maintainers may be required to: wear protective equipment such as gloves, boots, goggles, earplugs, noise attenuators, face shields, and or respirators, work in temperatures ranging from 0 F and 105 F in wetness and varying atmospheric conditions such as high and low humidity, work in the presence of toxic and or corrosive chemicals and moving parts of machinery and equipment, and work in restricted spaces for up to 1 hour at a time and on surfaces made of metal gratings, macadam and or cement.

Special Working Conditions: Watershed Maintainers may be required to work shifts including nights, Saturdays, Sundays and holidays.


Preferred Skills:

- Working knowledge of Microsoft Office Suite including Word, Excel and Outlook

- Working knowledge of Adobe

- Ability to collaborate problem solving while modeling the principles of the City’s EEO policy

- Water Resource Management knowledge and experience

- Professional demeanor and interpersonal skills

- Strong organizational and time management skills

- Experience working within a team environment

- Experience reviewing and implementing policies and procedures

- A vast knowledge and willingness to learn and understand every aspect of the NYC water supply system

- Ability to respond and react appropriately to emergencies

- Solid communication skills, both written and verbal

- Good mathematical skills

- Ability to travel throughout the 2,000+ square mile watershed, utilizing a New York City vehicle


Hours and Shift:

40 Hours per week. Shift work including nights, Saturdays, Sundays and holidays.


Work Location:

7870 State Road 42

Grahamsville, NY 12740

Grahamsville is a hamlet in the Town of Neversink, Sullivan County New York approximately 107 miles northwest of New York City.

WATERSHED MAINTAINER - 91011