EAP Counselor

The New York City Office of Labor Relations (OLR) serves as the Mayor’s chief representative in the conduct of all labor relations between the City of New York and labor unions representing employees of the City. OLR is responsible for negotiating and administering collective bargaining agreements for approximately 150 bargaining units representing over 300,000 employees across the broad and diverse spectrum of municipal services the City offers.
In addition, OLR administers the City’s Health Benefits Program, which provides health insurance coverage to approximately 1.2 million employees, retirees, and dependents; the Deferred Compensation Plan, which manages more than $30 billion in employee retirement assets; the Employee Assistance Program, providing mental health support to City employees and their families, and WorkWell NYC, the City’s workplace wellness program.

EAP Counselor’s Duties and Responsibilities:

- Provide services to clients including conducting intakes, formulating assessments
and treatment plans and providing case management and follow up.

- Interface with insurance carriers and treatment providers to facilitate optimum
benefit usage and treatment delivery and preserve confidentiality for clients.

- Interface with agency units to facilitate accountability to employer agency,
protect confidentiality and report on compliance in cases where disciplinary
stipulations are in effect.

- Create and maintain confidential case records.

- Provide consultation to supervisors and agency units on management of
employees whose problems are affecting their job performance.

- Participate in clinical and administrative meetings and in-service training.

- Develop and maintain updated information on community resources.

- Contribute to development and delivery of outreach programs.

COMMUNITY COORDINATOR - 56058