Chief Asset & Capital Management Officer

Organization

The New York City Housing Authority (NYCHA) is the nation’s oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA’s mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility.

NYCHA’s Asset & Capital Management (A&CM) Division leads the Authority’s capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio – one of the largest in NY State – as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA’s housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents’ quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused.

Position Description

NYCHA is seeking to hire a Chief Asset & Capital Management Officer (CACMO), reporting to the Chief Executive Officer, and serving as a core member of the Authority’s executive leadership team. The CACMO is responsible for strategic leadership, oversight and day-to-day management of the A&CM Division, the Office of the CACMO, and the Authority’s capital projects portfolio. The CACMO also ensures strong alignment and collaboration with other parts of NYCHA as well as external partners and stakeholders, making certain that high-priority requests and urgent coordination needs related to the Division’s work and coordination with senior internal and external stakeholders are well-addressed. The CACMO is directly supported by the Deputy CACMO, senior advisor, and a team of analytical program managers and stakeholder liaisons, and has six vice president level direct reports.

Candidates for the CACMO position should have a strong sense of commitment to public service and affordable housing, a strong orientation towards building trust with members of the public and advocates as well as staff, and excellent strategic, analytical, problem-solving, and interpersonal skills. Demonstrated experience successfully leading a large, complex capital delivery function, and ability to effectively represent NYCHA in public forums and liaise with government partners and other stakeholders, are also critical. Specific experience with strategic asset management and capital investment strategy, architecture and engineering, and/or sustainability and resiliency, are preferable.

Key day-to-day responsibilities include:

- Provide thought leadership on division-wide strategies, priorities, change and performance management.
- Lead regular touchpoints and reviews with executives, senior A&CM staff, and programmatic teams, ensuring appropriate focus on the Division's goals, objectives, performance and continuous improvement.
- Provide direction to staff on preparing outputs or briefing materials to support effective engagement within or on behalf of the Division, and represent A&CM in key internal and external meetings and on major issues.
- Ensure high-priority requests and urgent coordination needs from the CEO’s Office, external partners, and other NYCHA executives are promptly and effectively addressed by A&CM teams.
- Oversee internal, NYCHA-wide, and external communication from the Office of the CACMO, maintain touchpoints with staff, community groups, elected officials and interagency partners.
- Identify and coordinate implementation of critical policy, procedural and systems improvements in AC&M departments and cross-divisionally.
- Oversee and coordinate work of direct reports across a diverse, cross-functional set of teams within the A&CM Division.

Key Competencies

- Strategic Leader & Innovator: A proven leader with demonstrated capabilities in organizational strategy and transformation, program/project management and operational excellence. A strategic thinker and structured problem-solver, able to design and execute analysis to support decision-making, policy-setting, innovation, and operational planning. Experience building and managing high-performance teams through cultivating alignment with industry best practices, ownership and collaboration.
- Exemplary Communicator & Collaborator: Excellent interpersonal skills with a demonstrated ability to collaborate effectively with internal and external stakeholders across diverse backgrounds and cultures. Strong political acumen and practiced in facilitating multi-stakeholder meetings designed to achieve consensus on objectives. Exceptional verbal and written communication skills, including the ability to convey complex, technical concepts or analysis to non-technical audiences.
- Transformational Manager & Capacity-Builder: Demonstrated record of supporting complex organizational initiatives with a focus on rigorous and practical use of data, program/project management, stakeholder coordination, cross-functional teaming, process streamlining, and resource optimization. Able to drive change and institutionalize continuous improvement. Passionate and skilled at developing people and organizational capabilities.

Additional Information

1. To apply for this position, please submit your resume, a cover letter detailing your relevant experience and accomplishments, and contact information for three professional references.
2. NYCHA employees applying for transfer, promotional, title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
3. NYCHA residents are encouraged to apply.
4. NYCHA provides benefits that include a choice of medical coverage plans, deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

DEPUTY EXECUTIVE DIRECTOR (HA) - 10154