Eviction Support Specialist (Per-Diem)

With an overarching mission to eliminate ageism and ensure the dignity and quality of life of approximately 1.8 million older New Yorkers, the NYC Department for the Aging is deeply committed to helping older adults age in their homes and creating a community-care approach that reflects a model age-inclusive city.

The Tenancy and Eviction Support Services (TESS) Unit works in partnership with Housing Court partners and NYC City agencies, including the City's network of case management agencies, caregiver programs, older adult centers, healthcare providers, and Aging Connect to identify and support older adults who are facing eviction proceedings in housing court.

NYC Aging seeks a dynamic, motivated, and detail-oriented individual to serve as an Eviction Support Specialist to provide direct case assistance to older adult tenants at risk of eviction by conducting comprehensive assessments, supporting clients in navigating housing court–related matters, and coordinating closely with court and community partners. The Specialist will engage in proactive outreach to referred older adults, stabilize housing crises, and ensure clients have the supports needed to remain safely in their homes. Services may be delivered through home visits, in-person support at Housing Court, and ongoing client communication via phone or other methods.

In addition, responsibilities will include:

- Provide quality social services to older adults who are at risk of eviction, with the goal of resolving housing crises and preserving tenancy.

- Prepare and submit emergency rental assistance applications, applications to community-based charities, housing subsidy recertification packages, and applications to other appropriate sources of support.

- Assist and advocate on behalf of clients applying for appropriate entitlements, benefits and other social services needed to address any unmet social service needs and ensure ongoing safety and stability in the community.

- Conduct field work, make home visits and attend housing court as needed to assist older adults clients.

- Report to Court partners regularly on client/case status and and appear at Housing Court proceedings on behalf of NYC Aging/TESS clients when needed.

- Help establish and maintain community linkages and serve as a liaison to relevant community-based organizations.

- Refer clients to legal service providers, including HRA's Office of Civil Justice and NYC Aging's Legal Services for the Elderly providers.

- Create and maintain client records in accordance with all Agency and Program policies and procedures.

- Support special projects assigned by the unit Director.

SUPERVISOR II (SOCIAL SERVICES - 52312