DATA PROTECTION ADMINISTRATOR

APPLICANTS MUST BE PERMANENT IN THE COMPUTER SPECIALIST (SOFTWARE) CIVIL SERVICE TITLE

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

Information Technology Services (ITS) is DSS’s technology services organization. ITS mission is to support the daily, emergent, and long-term needs of both agencies. ITS creates and enhances the technology infrastructure and computer applications that support HRA and DHS and develops applications, including a variety of client eligibility and recertification systems, case management systems, housing systems, employment/work engagement services, revenue producing computer matches, claiming systems, and personnel systems.

Information Technology Services (ITS) is recruiting for one (1) Computer Specialist (Software) III, to function as Data Protection Administrator, who will:

- Monitor and manage daily backup jobs across on-prem and cloud environments.

- Troubleshoot and resolve backup and restore failures across disk, tape, and cloud storage.

- Perform backup and restore requests for servers, databases, Office 365, and other SaaS platforms and manage retention policies, storage utilization, and backup performance.

- Administer and support Veritas NetBackup, Commvault, and IBM Fusion environments, ensure backups are completing successfully and are recoverable.

- Maintain documentation and standard operating procedures and support and help design backup architecture across data centers and cloud platforms including AWS and Azure.

- Lead or assist with migration from Veritas NetBackup to Commvault, including planning, execution, validation, and decommissioning of legacy components.

- Implement and manage cloud-based backup solutions, including long-term retention to AWS and Azure storage tiers. Support hybrid environments spanning on-prem, AWS, and Azure; ensure backup solutions meet security, compliance, and disaster recovery requirements and recommend improvements to strengthen cyber resilience and recovery capabilities.


Hours/Shift:
9:00am-5:00pm

COMPUTER SPECIALIST (SOFTWARE) - 13632