Senior Document Production Specialist - Evening / Night Shift - Remote

We are currently recruiting for 1 x Senior Document Production Specialist across the evening shift. The hours for the role can be from one of the following options: 17.30-01.30/ 18.00-02.00/ 19.00-03.00/ 20.00-04.00/ 21.00-05.00/ 22.00-06.00 Monday to Friday. Please only apply if you can work this shift you are applying for. This is a full time position, not freelance. 

Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require.

The role

The SDPS reports to the GBS Document Production Management team and is expected to create a positive working relationship with team members.

Document Production and Administration

Providing an accurate and high quality document production service.

Profiles of tasks vary across a large suite of legal and non legal work streams including, but not limited to:

• producing high-quality legal documentation using Clifford Chance templates or tailored as per requirements (incl. MS Word, PPT, Excel and Adobe PDF)
• Document health checks/cleaning and converting
• Graphics/Charts
• Document conversions
• Offering Circulars, Legal Review Reports, Client Briefings, Technical Bulletins, Mail-Merge, eMailers
• Cross-reference checking
• Revisions and amendments
• Comparisons/blacklining
• Copy typing
• Audio typing

Priortise in accordance with agreed deadlines and as directed by the Workflow team.

Ensuring accurate use of the workflow application (Elevate).

Working seamlessly with the Firm's document management system, iManage, for all document retrieval and return to the system.

Ensure any handovers are completed in detail and accurately to ensure a continuous, seamless service.

Team Support

Working collaboratively with team members to ensure the provision of first class support services to fee earners Globally.

Establish, maintain and develop effective communication with team/colleagues globally.

Complete any ad-hoc duties as requested by GBS Management.

Client Focus

Delivery of exceptional customer service, present as proactive, friendly, helpful, willing and efficient at all times.

Ensuring timely, efficient and accurate communications with all colleagues and  clients.

Working Relationships

Success will be dependent on positive and collaborative working relationships which are established with colleagues across all GBS Teams  

Key working relationships for a SDPS will be:

• Fee earners to whom they provide first-line support
• GBS Team Members (across all GBS Hubs)
• Practice Assistants and Virtual Assistant teams
• Mail, Print and other Business Professional services