We are currently recruiting for 1 x Senior Document Production Specialist across the day shift. The hours for the role can be from one of the following options: 09.30-17.30/ 10.00-18.00/ 11.00-19.00/ 12.00-20.00 Monday to Friday. Please only apply if you can work this shift you are applying for. This is a full time position, not freelance.
Due to the nature of this role, it is recognised that it can be performed mostly remotely with the expectation of coming into the Newcastle office as business needs require.
The role
The SDPS reports to the GBS Document Production Management team and is expected to create a positive working relationship with team members.
Document Production and Administration
Providing an accurate and high quality document production service.
Profiles of tasks vary across a large suite of legal and non legal work streams including, but not limited to:
Priortise in accordance with agreed deadlines and as directed by the Workflow team.
Ensuring accurate use of the workflow application (Elevate).
Working seamlessly with the Firm's document management system, iManage, for all document retrieval and return to the system.
Ensure any handovers are completed in detail and accurately to ensure a continuous, seamless service.
Team Support
Working collaboratively with team members to ensure the provision of first class support services to fee earners Globally.
Establish, maintain and develop effective communication with team/colleagues globally.
Complete any ad-hoc duties as requested by GBS Management.
Client Focus
Delivery of exceptional customer service, present as proactive, friendly, helpful, willing and efficient at all times.
Ensuring timely, efficient and accurate communications with all colleagues and clients.
Working Relationships
Success will be dependent on positive and collaborative working relationships which are established with colleagues across all GBS Teams
Key working relationships for a SDPS will be:
Clifford Chance
https://careers.smartrecruiters.com/CliffordChance