Automotive Service Advisor | Up to $75k* & Weekends Off | Clemson

Job Title:

Automotive Service Advisor / Writer

Location:  

551 Old Greenville Hwy, Clemson SC 29631

Job Overview:

As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicles. You are the person that our guests see every time they invest in their vehicle, and because of these reasons you play a large role in building relationships with our guests.  

Service Advisors have the responsibility of taking our guests through the entire repair process, keeping them informed of the status of their vehicle and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Do common things in uncommon ways
• Greet every guest who enters our facility with unreasonable hospitality and service
• Be Solution minded
• Present the best solution to properly repair our guest’s vehicle in a way that is easy for them to understand
• Assist with managing the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardizing honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear professional manner
• Build long-term relationships between the store, yourself and the guest
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guests as needed in CBA branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a TEAM and assist other employees as needed.
• Other duties as assigned.