Automotive Service Advisor / Writer | Up to $100k Annually & Weekends Off | Spring Hill

Job Title:

Automotive Service Advisor / Writer

Location:  

2060 Wall St., Spring Hill, TN 37174

Job Overview:

As an Automotive Service Advisor/Writer with Christian Brothers Automotive, you are the trusted professional our guests rely on for assistance with their vehicles. Your role is crucial in building lasting relationships, as you are the face they see every time they invest in their vehicle.

Service Advisors guide our guests through the entire repair process, keeping them informed of their vehicle's status and ensuring their satisfaction before they leave our facility.

Responsibilities include, but are not limited to:

• Greet every guest that enters our facility with hospitality and respect
• Present the best solution to properly repair our guest vehicle in a way that is easy for them to understand
• Manage the store’s workflow in an effective and efficient manner
• Consistently and effectively sell our services without jeopardising honesty and integrity
• Maintain a positive attitude and team atmosphere at all times
• Communicate on the phone in a clear, professional manner
• Build long-term relationships between the store, yourself and our customers
• Directs, coordinates, and participates in performing customer service activities
• Shuttle guest as needed in CBA-branded vehicle
• Ensure that all repairs are performed to proper specifications.
• Work together as a team and assist other employees as needed
• Other duties as assigned