The main purpose the closed circuit television agent exists is to observe all guest and employee activities by closed circuit television for any violation to the Illinois Gaming Board. If violations occur, the Surveillance Shift Supervisor is responsible for taping the violations and preparing all reports in a manner necessary to be used as evidence in court.
- Daily Supervisory Activities: Oversees daily shift operations of Surveillance Department in order to protect company assets and the integrity of Company. Works with and trains Surveillance Agents. Responds to daily activity, requests from other departments, and performs other Surveillance room duties as assigned.
- Monitor Employee and Patron Activity: Watch games, money transactions, change tapes, maintain equipment, etc. in order to guarantee compliance with gaming regulations and to protect company assets.
- Administrative: Often must maintain contact with key Casino, Security, and Gaming Board personnel in relation to proper coverage of company assets, and monitoring the proper enforcement of gaming regulations. Must maintain through logs for a variety of areas, i.e., tape exchange, contracts, pass a long log, incident reports, etc.
- Miscellaneous: Completes various activities as assigned by management/supervises projects/activities or programs assigned to their position or the Agents, as required or as need arises.