Lifeguard Lead is an entry level supervisory position that also performs the same duties as the Lifeguards they supervise. Responsible for supervising the daily operation of the pool and pool deck areas. This includes staffing, cleanliness, service provisions and retail operations.
- Responsible for practicing, supporting, and promoting Aliante Casino + Hotel + Spa Four Diamond Service Standards at all times
- Provides courteous guest service to all guests
- Assists Pool Manager with scheduling, training, supervising and motivating approximately 20 team members
- Works with staff to enforce facility rules in a professional and courteous manner
- Ensure that all team members are trained and certified and understand all emergency procedures
- Works closely with security to report all injuries and ensure our guests safety at all times
- Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies
- Supervise daily activity of pool and lifeguards
- Obtains a bank, operates a cash register, and balances cash drawer on a daily basis
- Charges and collects payment for pool admissions, cabana sales, pool memberships, and retain product
- Assist in inventorying retail product and stocking as needed
- Uses a Saflok key encoder to verify hotel guest are registered
- Wristbands all pool guest and monitors pool for unauthorized guests
- Actively sells cabanas and day beds and monitors to ensure only paid guests are utilizing them
- Pre-sets up pool chairs, day beds, and cabanas for guests according to service standards