The Lead Cook is responsible for providing superior service to both the internal and external customer by following all required standards, and for assisting the Sous Chef, Chef de Cuisine, Assistance Executive Chef, and the Executive Chef in the efficient operation of the kitchen and of assigned personnel.
The Lead Cook:
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Assists all stations and respective lines as necessary.
- Trains personnel to prepare foods according to Belterra Casino Resort standards.
- Ensures that items are fully stocked and equipment is in good working condition.
- Ensures the proper storing of any foods, including those from a previous function.
- Ensures the proper closing down of workstations.
- Communicates effectively with "front-of-the-house" staff.
- Ensures cleanliness of working area; reports all equipment for safety failures, hazardous areas and accidents.
- Assists Sous Chef and or Chef de Cuisine by attending BEO meetings, and by ordering inventory and direct issue items through the warehouse and purchasing department.