Provide professional massage therapy services to clients and maintaining spa standards throughout the treatment. Appointments will occur at reserved times with no delay. Maintain cleanliness of treatment rooms and prep rooms in a professional manner at all times to enhance the operation and guest experience.
- Provide professional massage therapy services to clients.
- Greet clients in a professional and timely manner.
- Maintain strict cleanliness practices according to established protocol/procedures.
- Possess thorough knowledge of various services, products, and benefits of the services offered.
- Maintain professional demeanor and conduct with guests at all times.
- Attend training sessions for new services and be available to train new employees on services and treatments.
- Upsell guests on add-on options for services.
- Report service issues immediately.
- Assist in other areas of the spa as needed including reception, spa attendant duties, and retail areas.
- Other duties as assigned by management.