ā¢ Respond to customer contacts received through email, chat, phones and social media for our New Jersey and Canadian online platforms.
ā¢ Assist with navigation through our site, new customer sign-ups and promotion inquiries.
ā¢ Escalate cases to Payments & Security team when necessary.
ā¢ Work independently without constant supervision.
ā¢ Miscellaneous duties as assigned or as needed.