Summary
Receive beverage orders from guests. Prepare and serve food and beverages in accordance with established service standards. Refills, sets/resets, stocks, clears and cleans dishes, glassware, silverware, linens, condiments, beverages, napkin holders and all other related supplies. Provides excellent customer service to our fine dining guests.
- Create and ensure a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount
- Promote positive co-worker and guest interactions, maintain professionalism at all times while working with other employees, departments, and guests
- Demonstrates a courteous, friendly, polite, and congenial and efficient attitude
- Relays guest complaints/compliments to the appropriate supervisor
- Adhere to established company and departmental policies, procedures, and guidelines at all times
- Must always adheres to health & sanitation guidelines including food and beverage policy and procedures
- Maintains company and departmental uniform, appearance, and hygiene standards at all times
- Greet and take food and beverage orders from guests, enter orders into computer system
- Prepare food orders, set trays, and transport food & beverage items to food service areas
- Responsible for setting tables including but not limited to proper dressing, napkins, silverware, tabletop condiments, ice buckets, etc.
- Maintain breakdown area
- Completes all established set-up, stocking and closing duties on time
- Maintains a clean, safe, hazard-free environment within area of responsibility
- Clears, clean and resets tables according to procedures
- Must be able to work in a fast-paced operating mode.
- Adheres to state liquor laws
- Performs all related, compatible, and miscellaneous duties as assigned by leadership.