Summary
Providing excellent customer service to our guests, a Dual Rate Table Games Supervisor/Dealer may work as a Dealer or a Table Games Supervisor or Boxperson on any assigned shift. When acting in the capacity of a Supervisor you will assist in the responsibilities of the day to day activities of table games operations ensuring gaming protection.
Job Duties
Dealer
- Will provide prompt, courteous and accurate service.
- Maintains continuous security of assigned game at all times
- Deal game according to standard rules, company procedures, and applicable gaming regulations.
- Shuffle and deal cards accurately to customers.
- Quickly and accurately calculate face value of cards.
- Exchange cash for proper denominations of chips.
- Pick up losing bets and cards from customer鈥檚 betting square. Pay winning bets and place chips in appropriate betting square.
- Complete any required forms, records, and documents.
Supervisor Capacity
- Provides oversight of table games operations supporting the dealers in game accuracy.
- Records accurate ratings
- Settles disputes that may arise at the gaming table between guests and dealers.
- Monitors bets, payouts and makes corrections as needed while maintaining game security. Opens and closes table games as assigned.
- Tracks and records player buy-ins, wins, losses and bet amounts.
- Ensures compliance with all regulatory controls and the Pennsylvania Gaming Control Board.
This is not intended to include all duties associated with this position. Other duties as required.