Assist the department managers in the overall operation of the department by completing assigned duties, and by serving in the capacity of the department manager in his/her absence of the manager.
Job Functions
- Train and supervise employees. Use verbal and written communication between departments and co-workers.
- Monitor performance to ensure adequate cleanliness and stock level of guest rooms.
- Physically inspect guest rooms.
- Assist with establishing department guidelines, rules and regulations, and training programs.
- Handle customer complaints and concerns.
- Prepare requisitions, reports, correspondence, and forms relative to the operations of the department.
- Operate vacuum cleaners and shampoo machines.
- Clean and dust, including closest shelves, picture frames, mirrors, tubs and showers.
- Lead special projects as assigned.