The Bartender position is responsible for providing superior service to both the internal and external customer. The position is also responsible for providing beverage service to Belterra Casino Resort guests and cocktail servers while providing excellent customer relations.
The Bartender:
- Provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers and coworkers.
- Maintains company funds and equipment in an orderly manner.
- Pours drinks according to established recipes; maintains a clean and safe work environment.
- Ensures compliance with “Project 21 – Minors in Casino.”
- Demonstrates specific product offerings and ordering procedures.
- Monitors proper par levels of all supplies at assigned bars.
- Communicates any problems or situations detrimental to Belterra Casino Resort & Spa to immediate supervisor.
- Is responsible for the security and accuracy of assigned bank and is accountable for any and all overages and shortages.
- Opens/closes bar according to established procedures.
- Provides work direction for bar attendants assigned to bar.