Guest Service Supervisor - Limelight Boulder

Position Summary 
The Guest Service Supervisor is responsible for overseeing the daily operation of the Guest Service team, assist with managing guest inquires and the guest services team. The Guest Service Supervisor will act as key point of contact for staff and guests. This role reports to the Guest Service Manager.

The budgeted pay range for this position is $22.00 to $26.40 per hour.

Job Posting Deadline 
Applications for this position will be accepted until March 8, 2026.

Essential Job Functions/Key Job Responsibilities
•    Train new Guest Service employees on hotel processes and procedures while acting as a support for questions 
•    Assist front desk supervisor in cross training employees when needed  
•    Ensure Front Office Leadership is aware of the guest’s comments and/or complaints 
•    Assist the Front Office Manager with payroll and scheduling
•    Report all accidents to Front Office Leadership, Director of Operations and General Manager immediately and complete appropriate paperwork 
•    Oversee inventory and replenishment of vehicle supplies 
•    Oversee regular maintenance of oil and brake fluids, tire pressure, swapping of ski and bike racks 
•    Point of contact with Audi dealership regarding Audi Experience vehicles and assist guests with Audi Experience waiver signature 
•    Comply with all policies and procedures for Limelight Hotels, Guest Services Department and Aspen One 
•    Assist in emergency and security procedures as directed by management 
•    Complete tasks and projects delegated by your manager and assist other departments as business volumes and staff levels permit 
•    Other duties as assigned.