AECOM is actively seeking an experienced, creative, highly talented Deputy Traffic Operations Center (TOC) Floor Manager for immediate employment in Chesterfield, VA. This position reports directly to the Traffic Operations Manager, providing essential support and serving as a primary point of communication between staff within the assigned area and leadership.
The responsibilities of this position include, but are not limited to:
- Assisting with scheduling and oversight of regional TOC floor staff initial and recurrent training program
- Participate in the review of resumes, interviews, and recommend for hire/advancement opportunities
- Assist in reviewing and participating in the development of TOC standard operating procedures, technical memos, and training materials
- Support in the oversight of the regional TOC Floor Operations training program and staff audits
- Assist in the coordination and leadership of regional TOC floor staff
- Assist in daily TOC operations efficiency and effectiveness in providing regional traffic management, traveler information, and incident management.
- Serve as acting TOC Manager in their absence.
- Participation in routine performance assessments and floor staff audits
- Assist with the oversight of the control room’s equipment status and system reporting maintenance needs