Enterprise Capabilities is currently recruiting for the role ofQuality Specialistwhich involves enforcing the development, implementation, communication and maintenance of quality systems policies and procedures for the Company according to the approved quality system. You will be providing support to the business lines and related projects, ensuring quality auditing is performed as scheduled and assist the EC QA Manager in ensuring that the company quality awareness is implemented in full throughout the business lines and the related projects. This includes providing monthly quality statistics and identifying areas for improvement with the EC QA Manager.
- Behavioral Attributes:
- Be the Role model, Leads by example - Creates an inclusive work environment based on trust and respect. Demonstrates strong people manager/coaching skills. Continues to look for opportunities to grow and help others grow. Demands excellence - Able to work through ambiguity to drive team performance. Sets standards and delivers high-quality work. Safety and integrity always - Ensures team operates with high standards of integrity. Makes safety a priority.
- Be Client-Focused, Collaborative Works with employees to ensure success with internal and external client delivery. Innovative - Executes new and creative solutions which advance internal and external client's objectives. Strategic - Identifies opportunities for long-term relationship with clients by anticipating cross-functional solutions and other opportunities.
- Be Impactful, Clear and frequent communications - Communicates often in an inspiring way, ensuring other’s viewpoints are solicited and considered. Listens and learns from others. Execution and results - Drives a team that achieves results through strong focus on execution and measurement.
- Be Decisive, Prioritize, focus and accountability - Aligns resources to critical business needs and delegates where appropriate, escalates issues as necessary to senior leadership to impact results. Ensure decisions are implemented, evaluated and takes accountability for results. Fact-based decisions - Seeks out factual information and assesses risk to make the best possible decision.
Safety Competencies:
- Lead by example, attend training, ensure resources are available. Engage with clients on safety – set client safety objectives on projects.
- Ensure all projects have risk assessments and safety plans in place.
- Ensure all communications are published and understood. Start all meetings with a safety moment and visibly lead by example.
The responsibilities of this position include, but are not limited to:
- Provide leadership within the assigned country by enforcing the AECOM quality system and policies.
- Ensure consistency between the Procedures and systems within the assigned country.
- Assist the project management with the preparation of quality plans and other quality related documentation, whilst providing guidance / review towards the processing of the documents as required.
- Plan and perform internal quality audits on the AECOM management system and report to the EC QA Manager.
- Monitor the quality auditing performed within projects and provide auditing guidance to project quality team where needed.
- Assist the EC QA Manager with preparing and presenting trend assessments from the audits and identify potential areas for improvement within the AECOM management system.
- Monitor and asses the issued audit NC report and related root causes within the office and those done by project quality teams to identify potential trends and follow through on the timely closure.
- Report the monthly quality statistics, trends and areas for improvement observed by the country quality team, such as form auditing, NC assessments, KPI assessments, etc.
- Ensure that the documentation related to the quality system is complete, accurate and properly maintained.
- Assist the EC QA Manager with performing quality inductions within the main office and provide guidance to the project teams regarding management system trainings, including any updates, whilst ensuring that all AECOM quality awareness information is provided to the business lines and related projects.
- Directly report to the EC QA Manager on quality statistics and issues for the assigned country.
- Liaise with SH&E regional managers for implementation of country-specific SH&E processes to ensure compliance with company and regulatory requirements.
- In conjunction with operational leaders, establishes SH&E goals, targets, and action plans to ensure continual improvement and routinely monitors progress against plans.