Systems Engineer - VeloCloud SD-WAN (Enterprise)

Who You’ll Work With

When you join Arista’s VeloCloud Systems Engineering team, you become part of a team of industry experts who pioneered cloud-delivered SD-WAN. Reporting to the Systems Engineering Manager, you’ll work alongside skilled SD-WAN and networking engineers. Our team understands VeloCloud technologies, their integration with Arista portfolios, and their business impact, aligning solutions with the larger goals of our enterprise and service provider customers.

In collaboration with Engineering, Product Management, and leveraging Arista’s world-class TAC and Professional Services, you will play a pivotal role in selling, positioning, and designing solutions that incorporate VeloCloud technology to address customer challenges and support their technology and business transition in the era of AI.

What You’ll Do

We have an immediate need for a collaborative, self-motivated individual to partner with our Account teams to provide technical systems engineering support for enterprise customers and channel partners.

The Senior Systems Engineer is a critical member of the Arista Customer Engineering team, acting as a trusted advisor for customers and channel partners to identify SD-WAN opportunities, gather WAN requirements, and design a solution that meets customers technical and business objectives.

• Provide advanced support to the sales organization to drive successful sales of VeloCloud SD-WAN and campus solutions through channel partners and directly to end-customers

• Deliver presentation, demonstration, and participate in sales call and conversation with prospects and customers

• Architect and design VeloCloud SD-WAN network and overall Arista solutions, providing technical recommendations and advice to prospects, customers, and channel partners. This includes creating network designs utilizing VeloCloud’s cloud-delivered architecture, Dynamic Multipath Optimization, and integrated security capabilities

• Lead the technical responses to RFIs, RFPs, and sales proposals

• Translate complex customer WAN requirements into comprehensive VeloCloud and Arista network solutions consisting of design documents, statements of work, bills of materials, and support arrangements.

• Perform Proof of Concept (PoC) including hands-on tests to validate customer POC setups

• Provide technical training to VeloCloud prospects, customers, and channel partners, ensuring they are appropriately trained and prepared to successfully prospect, market, and sell VeloCloud solutions.

• Handle customer escalation by partnering with engineering and our technical support team to ensure customers’ issues are resolved in a timely manner with the least impact to their business

• Provide feedback to Engineering and Product Management on revenue-enhancing features and upgrades based on customer and partner feedback.

• Represent Arista at customer and industry events, conferences, and channel partner presentations.