Within our Federal division, Arista supports critical missions across defense, intelligence, and civilian agencies. We are committed to helping federal customers modernize and secure their networks while ensuring compliance with government standards and cybersecurity frameworks.
Who You鈥檒l Work With
Are you a top-tier Technical Support Engineer with a passion for working on mission-critical networks? At Arista, our Federal Technical Solutions Engineers are at the forefront of supporting U.S. government customers who depend on Arista products for secure and resilient networking.
As a Federal TSE, you鈥檒l be part of a specialized support organization that partners closely with federal agencies, system integrators, and defense contractors. You鈥檒l provide deep technical expertise, ensuring our solutions deliver uncompromising performance, reliability, and compliance.
You鈥檒l work closely with product management, software/hardware engineering, and customer engineering teams to diagnose complex technical challenges. The team culture emphasizes collaboration, continuous learning, and a shared commitment to customer success.
What You鈥檒l Do
The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required.
Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development鈥攂oth in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach.
Key Responsibilities:
Arista Networks
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