Ajua is a Silicon Valley backed start-up and Africa鈥檚 first Integrated Customer Experience (#IntergratedCX) company driving business growth and giving consumers options on the continent.
The Data Science team is responsible for ensuring that the Ajua products are best in class in not only solving our customers' problems but propelling them into the future by understanding their customers better than they ever have. We are looking for a Senior Data Scientist who will build,聽deploy and monitor analytics and machine learning capabilities into the Ajua products while ensuring聽scientific rigour and statistical methods to the many challenges of Integrated Customer Experience Product creation and improvement.
Key Responsibilities:
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Frame business requirements and objectives as succinct data science problems.
Extraction, cleaning and transformation of relevant data for different Integrated Customer Experience Problems for analysis, modelling and reporting.
Implement and deploy robust, state-of-the-art analytics and machine learning models across the Ajua Product Stack, directly impacting merchants and enterprise customers.
Work with product teams to translate product feature requirements and use cases into experiments, and lead with the design, development, analysis and reporting of results, leading to decisions that directly impact customers.
Actively pursue improving data science skills, including but not limited to problem-solving, writing readable/testable/efficient code, mastering Integrated Customer Experience Data, and learning to anticipate Customer and Data related product issues and needs - always staying ahead of the customer.
Actively participate in internal Data Science and broader technology project reviews and participate in community meet-ups.
Collaboratively work with the engineering, products, and customer success teams and communicate clearly and effectively regardless of seniority.