Salesforce Business Analyst

This person will be doing everything from gathering requirements & understanding what the business needs on the front-end, through configurations. Needs to be able to understand what they do in laymen terms.

-Strong communication is a MUST. (Will be working with business executives).

-Needs to be technical enough to do configurations 

-Should know Salesforce best practices, business processes, work flows, etc. 

-Agile/Scrum experience required 

 Responsilities:-

 Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, business analysis, and task and workflow analysis

· Configure solutions within Salesforce

· Proactively communicate and collaborate with clients and technical teams to prioritize requirements, evaluate potential solutions, define a proposed solution, propose quick fixes, and develop model business processes

· Create and revise analysis artifacts and deliverables as needed such as business requirements, functional requirements, use cases, business rules, and business process models

· Successfully engage in multiple, simultaneous initiatives

· Work independently with clients to define concepts as per direction of project managers

· Drive and challenge business units on their assumptions and how they will successfully execute their plans

· Assist in data transformations, data migration mappings, and the creation of bulk data upload routines

· Perform testing of application development as well as validating deployed changes