Business Analyst 2

Essentials-

Creating process flows - current state and future state. They need to understand the levels of process flows from 0-4. He said this is a key factor. 

User Stories - he said that these are typically done with Agile, but they are using them in the Waterfall methodology to be able to clearly explain to the business and IT what they are trying to accomplish. Tells how the current and future state will look. They do not use cases. 

Traditional business requirements documents - NOT FUNCTIONAL SPECS which are more for a BSA. They are truly making the distinction, and while technical skills are ok for this person, they will not be using them except to act as a translator from the BSA ---> Business. They can be used to help decipher the output. 

They need the ability to generate and facilitate generating scripts for User Acceptance Testing (UAT). They need to be comfortable in constructing the scenarios and scripts for UAT. 

Facilitate working sessions for scope and high level requirements. They don't have to have specific "JAD" on their resume as this is traditionally more a BSA role. He does want them to be proficient at leading and managing scope and preliminary requirements sessions.

Personality and soft skills will go a long way here. Candidate definitely needs to be a driver and to get things done, but also be very "nice" while doing it. They are a collaborative and team-oriented environment. They also must have strong communication and stakeholder management skills. These roles are externally facing, so they will be dealing with the software vendor as well as the Carrier (those who write the LI policies) and the producers (those who sell the product). 

JOB DESCRIPTION

Job Summary:

Liaison with the business area(s) in their interaction with IT and others within the PMO in support of work requests and approved projects. Develops a thorough understanding of all business processes and supporting computer applications impacted by the projects to which they are assigned. Provides analysis and identifies and documents requirements in support of the business area’s project activities.

Senior Business Analysts are typically assigned projects with a high degree of complexity. They must be able to use their individual judgment and initiative on all assignments with the minimal level of supervision/direction.

Essential Duties and Responsibilities: 

1. Develop a deep understanding of the existing business processes and cross department interactions.

2. Work with business leads and SMEs to understand and document current state, the challenges that exist within the operational infrastructure, including identification of business and technical gaps. 

3. Ability to synthesize information from multiple sources into informational documents and diagrams with purpose.

4. Prepare comprehensive future state documentation for business processes.

5. Elicit and document business requirements and visual models that communicate what must occur to realize future state. 

6. Review and contribute to approve functional design definitions such as Application Requirements (AR) deliverables to ensure business requirements are being met.

7. Prepare for, lead and/or participate in Requirements Elicitation or Joint Application Design (JAD) sessions as required for the project.

8. Participate in vendor selection or evaluation processes where applicable; including preparing RFI/RFP deliverables, coordinating demonstrations, coordinating feedback and results, prepare resulting documentation, etc.

9. Act as primary point of contact for the project team during development to clarify business requirements, resolve issues, and make recommendations as needed where business impacts may arise.

10. Support user acceptance testing