Technical Documentation Specialist
Role will be responsible for writing technical documentation and SOP’s for client’s infrastructure systems so they must have a strong technical background and understanding of the technical systems.
As part of the interview process, all candidates for this role must be able to:
· Provide examples of technical documentation they have produced previously
· Provide examples of SOP’s that they have produced previously
· Give a presentation on documentation they have created
· Perform a hands-on diagram session utilizing a white board/smart board
MUST HAVE:
· Prior experience creating technical documentation including:
o Network and System architecture diagrams
o Data and process flow
o How-to guides
o SOPs
· 3-5+ years experience hands on administration of the following:
o Windows server 2008 and 2k12
o Red Hat Linux RHEL 5 and 6
o NetApp or other major NAS/SAN
o VMware ESX
o WAN/LAN Networking
o Oracle and MSSQL databases technologies
o Load Balancers (NetScaler and F5)
o Backup Methodologies
o Disaster Recovery replication methodologies
o Protocols – NFS, CIFS, FTP, SSL, SSH, iSCSI, NTP, PGP
· Proficient in the following:
o Microsoft Office suite specifically Word, Excel, PowerPoint
o Microsoft Visio
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