Role: IVR QA Analyst
Location: Dimondale, MI
Duration: 8 months (with a high possibility of extension)
Interview Type:-Skype/Webcam
Job Requirements / Desired Skills:
- 5 or more years of experience as testing consultant with emphasis on IVR, telecommunications and contact centre testing.
- Experience leading projects to completion.
- Candidate MUST possess excellent communication skills and be a self-starter.
- Working Experience in a formal SDLC/STLC process and testing methodologies; and adherence to good testing practices Expertise in planning, designing and execution of complex testing solutions including Functional, Regression, and End to End testing
- Proficiency in ID''ing Test Scenarios, Creating and update Test cases, Test data, Executing test cases, Logging & Tracking Defects
- Ability to effectively communicate with QA Analysts, Test Leads, Developers and BA''s
- Must have previous IVR and interface testing experience, including skills based routing testing.
- Bachelor鈥檚 Degree in IT, or Business
- Excel and Rational Experience
- QA Certification Highly desired
- Excellent written and verbal communication skills.