Local to Columbus Ohio_Jr. Help Desk Analyst

Job description:

·Understanding of Desktop Support and Software Licensing Services.

·Uses creativity and innovation to automate and streamline processes and procedures.

·Understands customer support, likes to work with people and can ensure that the customer is satisfied.

·Ability to troubleshoot in a high level systematic way. Ability to identify issues and research cause.

·Working knowledge of Excel spreadsheets.

·Strong communication/leadership skills.