Job ID : BCEJP00013908
Role : Manager, Channel Support
Location : 5099 Creekbank Rd Mississauga Ontario CAN L4W5N2
Duration : 6-12 Months
Description:
Mobile Devices & Logistics team is seeking an individual with management level business process, data analysis and reporting skills.
Critical qualifications and competencies include:
• Minimum 3 years’ experience in Retail and Call Centre support
• Experience in the mobile / telecom service industry
• Strong data analytical, root cause analysis, and reporting
• Creative problem solving, planning, and execution
• Demonstrated project management experience
• Excellent communication & presentation skills
• Experience managing virtual teams and resources
• Proficient in MS Office (Word, Excel, PowerPoint)
Accountabilities:
• Data mining, analysis, and reporting
• Execution and management of ongoing and planned projects and initiatives
• Management of internal and external resources
• Escalation management and executive communications
Preferred Qualifications/Competencies:
• Post-secondary degree in Business, Engineering, IT or related field.
• Project Management (PMP) certification
• Business Analysis / Lean Six Sigma experience
• Bilingual ENG/FR (written and verbal) an asset
• Bell, Virgin, The Source Retail Store experience
Regards,
Happy Singh
Sr.Technical Recruiter
Office: 972-455-8296
happy.singh(@)mcpsinc.com
360 IT Professionals
https://careers.smartrecruiters.com/360ITProfessionals1