Seeking a Business Analyst to assist with Level 3 Production Support.聽
The candidate would work with the Line of Business, the internal user facing Production Support team, and the development team.聽
The core of the role will be root cause analysis prior to transitioning the issue to the development team for a deeper dive.聽
The candidate doesn鈥檛 have to be extremely technical but should be able to observe trends with functionality to perform the initial analysis and research.聽
The tool in production is for CDD (Customer Due Diligence) and AML focused; any experience with that is a plus but not required.聽