Job Description:
Essential Job Functions:
ā¢ Provide expert technical support in infrastructure services, responding to complex issues and inquiries.
ā¢ Assist in the implementation of infrastructure projects and initiatives, executing assigned tasks.
ā¢ Continuously monitor and troubleshoot infrastructure systems, ensuring optimal performance.
ā¢ Collaborate with the team to improve infrastructure efficiency and resolve technical challenges.
ā¢ Participate in the development of infrastructure documentation, including incident reports and configuration details.
ā¢ Apply deep technical knowledge to address complex infrastructure-related problems.
ā¢ Follow established best practices and standards in infrastructure service delivery.
ā¢ Apply critical thinking and technical skills to find solutions to infrastructure issues.
Basic Qualifications:
ā¢ Bachelor's degree in a relevant field or equivalent combination of education and experience
ā¢ Typically, 5+ years of relevant work experience in industry, with a minimum of 2 years in a similar role
ā¢ Proven experience in infrastructure technology analysis
ā¢ Proficiencies in data analysis and problem-solving
ā¢ A continuous learner that stays abreast with industry knowledge and technology
Other Qualifications:
ā¢ An advanced degree in a relevant field is a plus
ā¢ Relevant certifications, such as Cisco CCNA, AWS Certified Solutions Architect, or CompTIA Security+, are a plus
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. Weāre committed to fostering an inclusive environment where everyone can thrive.
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