Senior Manager

Job Description:

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com
 

An exciting opportunity has arisen with an upcoming role for a Senior Manager overseeing our Legal and Technical functions, with a strong and deliberate focus on APA performance across our business. This role will be reporting directly myself as the Claims Operations Manager.
 

About the Role

We are seeking an experienced, strategic, and highly capable leader to guide our Legal and Technical space while driving excellence in APA performance. This role will play a pivotal part in strengthening scheme integrity, ensuring high‑quality decision‑making, and supporting consistent, fair, and compliant outcomes for injured workers and employers. The Senior Manager will be responsible for leading technical governance, supporting complex decision pathways, uplifting capability across teams, and partnering closely with WorkSafe Victoria to maintain strong alignment and transparent communication.
 

To be successful in this role you will need to:

• Demonstrate strong leadership capability with a strategic mindset

• Bring deep technical expertise across WorkCover legislation, policy, and entitlement frameworks

• Provide confident oversight of legal and technical matters, ensuring accuracy and consistency

• Drive APA performance outcomes through coaching, quality uplift, and targeted interventions

• Build strong relationships with WorkSafe Victoria and act as DXC’s key point of escalation

• Support teams in complex decision‑making, notice writing, and QDM expectations

• Apply sound judgement and analytical capability when assessing risk, trends, and emerging issues

Experienced Required:

• Demonstrated senior leadership capability, with a proven ability to influence direction and drive performance outcomes

• High attention to detail and commitment to quality

• Strong stakeholder management and communication skills

• Ability to identify patterns, anomalies, and opportunities for improvement

• Proven experience managing sensitive information with discretion and integrity

• Strong organisational capability and ability to balance competing priorities

• Commitment to scheme integrity, fairness, and continuous improvement
   

Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 
 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 
 

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. 
 

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.