Senior Case Manager

Job Description:

We’re looking for an experienced and motivated Senior Case Manager to lead the management of complex Workers’ Compensation claims and drive high-quality, sustainable return-to-work outcomes. In this role, you will take ownership of a portfolio of claims, provide strategic direction on injury management, and work in partnership with injured workers, employers, insurers, and medical providers to deliver best-practice and compliant RTW solutions.
 

This is a great opportunity for a seasoned professional who is passionate about recovery and return to work, stakeholder engagement, and mentoring others while making a genuine impact on people’s working lives.
 

Key Responsibilities

• Manage a portfolio of complex Workers’ Compensation claims from end to end

• Develop, implement, and review tailored return-to-work and injury management strategies

• Provide expert advice on liability, entitlements, and RTW outcomes in line with legislation and guidelines

• Liaise with key stakeholders, at times in person to drive positive return to work outcomes

• Identify risks, address barriers to recovery, and implement proactive resolution strategies

• Coordinate suitable duties and workplace modifications

• Maintain accurate, high-quality case management documentation

• Support and mentor junior team members and contribute to continuous improvement initiatives

• Promote early intervention and recovery-at-work best practices
   

About You

• Demonstrated experience in Workers’ Compensation Case Management at a senior level

• Strong working knowledge of relevant Workers’ Compensation legislation and frameworks

• Proven ability to manage complex claims and competing priorities

• Excellent communication, negotiation, and stakeholder management skills

• Strong analytical, problem-solving, and decision-making capability

• Ability to provide coaching, guidance, and technical support to others

• Allied health or injury management background (e.g. rehab, physio, OT) highly regarded but not essential
   

About us
DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organisations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernisation, and Industry-Specific Software Solutions, DXC modernises, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com.
 

Our culture and benefits
DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC 
 

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. 
 

How to apply & our commitment to you in return
If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume. 
 

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time. 
 

We are an Equal Opportunity Employer
DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow. 
 

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities. 

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.