Application Specialist, Pune

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Application Specialist is responsible for delivering customer support in terms of company products to meet customer needs pre and/or post-sales and prepares detailed product specifications for the development and implementation of customer products/applications/solutions in alignment with manufacturer stated specifications at Pune, Maharashtra.

This position reports to the Regional Application Manager-West and is part of the Customer Support Department, Application West Team, located in Pune and will be fully remote.  Working remotely to cover Pune and Rest of Maharashtra.

In this role, you will have the opportunity to:

Grow along with a leading IVD segment organization Provide onsite Application support for our instruments which will lead to advancing healthcare and patient supports & provide immediate support to achieve client delight The ability to interact with our team of service professionals and other cross functions which are very critical for the role. Customer relationship, specifically with his/her directly assigned accounts by adhering to field service policies procedures and standards

The essential requirements of the job include:

• Education: Bachelor’s degree in science or bachelor’s degree in MLT Three+ years’ experience as a field application specialist in IVD industry or Medical Technologist with 5 years’ experience within a hospital-based laboratory.   
•  Must be able to travel across South India. Requires flexibility in working hours Along with good written and verbal communication skills. Can logically resolve or troubleshoot in times of crisis and leverage expert help, must have good knowledge of computers including MS Office & Teams. Must have good planning and customer relationship skills, Knowledge of laboratory workflow and information systems,
• Must independently handle 1 or more product groups (example Immunoassay Analyzer, Hematology Analyzer or Chemistry Analyzer) with prompt expert support. Able to identify application vs. service issues and collaborates to resolve Ability to prioritize customer needs, Ability to coordinate and collaborate with other functions to achieve client delight.
• At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
• This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

It would be a plus if you also possess previous experience in:

• Application services of IVD products with advanced Technical Skills in one /more product lines of IVD.
• Usage of Customer Relationship Management (CRM) SW based for Call Handling & Closure in System  

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.