Global Service AI Project Manager (m/f/d)

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Leica Microsystems, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. 

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Shape the Future with Us!

At Leica Microsystems, we have been shaping the future for over 175 years with groundbreaking optical and digital solutions.  With a culture rooted in customer focus, innovation, and teamwork, we lead the market in microscopy, imaging, and analysis, unveiling the invisible and empowering our customers to build a better, healthier world.

Joining Leica Microsystems means contributing to scientific discoveries and supporting surgeons in making critical decisions. Our advanced microscopes and AI-based image analysis solutions enable users to gain profound insights into development and engineering challenges. Here, you will work on meaningful projects alongside passionate colleagues, driving progress and pushing the boundaries of what’s possible.

Learn about the Danaher Business System which makes everything possible.

The Global Service AI Project Manager is essential for defining, prioritizing, and executing AI‑driven initiatives that enhance automation, digitalization, and service performance across the global service organization while also driving AI‑enabled Service Growth by identifying, developing, and scaling new value‑adding service opportunities in close collaboration with cross‑functional teams.

This position reports to the Director Service Transformation and Digitalization and is part of the Global Service Organization. The role is  located in Vienna and will be an on-site role.

In this role, you will:

• Lead end‑to‑end AI‑related projects by defining scope, deliverables, timelines, and budgets.
• Identify, prioritize, and scale AI and automation opportunities across the global service organization.
• Manage cross‑functional collaboration as well as external partners and vendors.
• Monitor project progress, risks, and results, and communicate updates to stakeholders and leadership.
• Contribute hands‑on to technical development (e.g., scripts or prototypes) while ensuring compliance with data and regulatory standards
• Develops solid business and project plans in accordance with the Danaher Business System and sets KPIs and monitors success and sets priorities according to those KPIs
• Stay abreast of latest developments in AI technologies and how they can drive business outcomes in technical service organizations

​The essential requirements of the job include:

• Proven experience in project management for AI, analytics, or digital transformation initiatives.
• Strong understanding of AI technologies and their application within service environments or comparable operational functions.
• Demonstrated ability to manage cross‑functional projects and external partnerships.
• Familiarity with agile methodologies (Scrum, Kanban) and modern project management tools.
• Ability to operate effectively in a global matrix organization and manage multiple priorities simultaneously.

It would be a plus if you also possess:

• Previous experience in the Life Science Research or Medical Device industry.
• Previous experience in providing digital services, such as software as a service (SaaS) product or gathering device telemetry for predictive maintainance

Leica Microsystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.

For this position, in accordance with the collective agreement for salaried employees in the metalworking industry, a minimum gross annual salary of € 75 000 (based on full-time employment) is stipulated. The actual remuneration depends on qualifications and professional experience and may significantly exceed the minimum salary.

At Leica Microsystems we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Microsystems can provide.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.