About Convatec
Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatecâs revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com
Â
We are looking for our CBS Reporting Associate Analyst to join the Service Management team. This role is responsible for managing complex HR data requests, supporting advanced reporting needs from Workday. This role serves as a subject matter expert in HR reporting, providing second-level support to Tier 1 teams and business stakeholders. They also partner closely with the People Experience Solutions team in raising any identified business needs resulting from ticket requests to expand our HR Reporting portfolio.
Keyresponsibilities
Support Tier 2 tickets via ServiceNow, providing prompt support to different stakeholders requesting HR data, adheringbyData Privacy and Information Security standards, within the defined SLAs.
Developandmaintainad-hoc HR reports and dashboardsusing Workday as our main reporting tool for support.
Document reporting processes, data definitionsprovided by Tier 3, work instructions, and standard operating procedures.
Partner with the People Experience Solutions team, raising anybusiness needspartnering to deliversustainable and scalable solutions.
Support the Tier 1 teams,maintainingand ensuring theirreporting portfolio is up-to-date and partnering closely toidentifyscalable reporting needs to serve the businesses.
Provide training and guidance to Tier 1 support teams on reporting tools and best practices.
Actively engage in HR Reportingupgrades and reporting related initiatives tocollaborate in the implementation of data-driven solutions for the different stakeholders and business units
Keyrequirements
Outline the essential competencies and characteristics that candidates mustdemonstrateto contribute to our diverse, inclusive culture and succeed in the role. These may include:
Undergraduate Degree and Professional Human Resources, Business, orHR Support Services experience
2â4 years of experience in HR reporting, HRIS, or data analytics roles.
Global support experienceand SharedServicesexperience (preferred)
Proficiencyin HR systems and reporting tools.
Strong analytical and problem-solving skills with attention to detail, with excellent verbal and written ability.
Ability to manage multiple priorities in a fast-paced environment.
Proficiencywith related software tools including, but not limited to, HRIS Systems, SharePoint.
MicrosoftOffice, Excel, Ticket Management.
Bound by ethical and professional HR Standards
Professional HR Certification preferred.
Education/Qualifications
Identifythe essential qualifications, education, and certifications necessary for success in the role.
Undergraduate Degree and Professional Human Resources or HR Support Services experienceÂ
Knowledge of data privacy regulations, such as GDPR, HIPAA, among others (preferred)
Beware of scams online or from individuals claiming to represent Convatec
A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.
If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If youâre unsure, please contact us at careers@Convatec.com.
Equal opportunities
Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.
Notice to Agency and Search Firm Representatives
Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Already a Convatec employee?
If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!
convatec