Professional Educator, Ostomy Care - Mumbai

About Convatec

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

 

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care.

With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC).

To learn more please visit http://www.convatecgroup.com

The Professional Educator acts as the primary education partner and responsible in driving best-in‑class educational activities to improve product adoption by establishing value propositions for the responsible portfolio in the targeted institutions/ healthcare professionals (HCPs).   

The position will also work with other functions in various activities, e.g., support in HCP clinical visits, activities planning and execution, clinical selling, KOL development, evidence based promotional activities, and generation of local clinical insights that shape campaigns, trainings, and product adoption‑initiatives, etc.

Position based in: Mumbai (Western region)

Key duties and responsibilities

1. HCP education and training

• Plan, conduct, and facilitate structured educational programs, CMEs, workshops and bedside trainings in targeted accounts to enhance awareness, knowledge, and product adoption, aligning with sales force and marketing team

• Coordinate with identified HCPs for speaker presentations to be presented in conferences, workshops, etc., liaise with faculty for the consultancy agreement, arrange for payment of services as per FMV

• Create approved scientific and product related content and presentations for the Convatec educational programs such as workshops etc.

• Support the implementation of protocols of care in targeted hospitals

2. Hospital and HCP engagement

• Build and maintain professional relationships with identified HCPs in assigned hospitals

• Respond to clinical queries related to product usage, indications, and application techniques

• Educate/ guide ethically and according to the franchise protocols

3. Cross-functional partnership

• Support the sales team by providing clinical inputs to customers’ pain-points identification, and clinical selling competency during the sales cycle

• Assist in training needs within hospitals and planning need based educational interventions

• Support marketing initiatives including awareness campaigns, conferences, and key account programs, by delivering clinical education in-hospital support and assisting in development of sales communication materials

• Facilitate internal training programs on clinical applications, evidence and products

• Share fields insights, clinical feedback, and unmet needs from hospitals with sales and marketing teams to support effective customer engagement

4. Documentation and reporting

• Maintain records of education activities (e.g., CME, ISPs, conferences, workshops etc.), hospital visits, and feedback from HCPs as per the Convatec compliance documents requirements

• Gather customer feedback/ insights on new product launch, product improvement, development, and therapy level needs and share findings with the relevant teams

5. Compliance, ethics and other matters

• Ensure all interactions comply with Convatec policies, local regulations, and ethical standards

• Support approved scientific and promotional messaging

Skills and Experience:

• Ability to work collaboratively with colleagues to create results driven, team-oriented environment

• Ability to construct connections and relationships with key people in respective enterprises

• Excellent verbal and written presentation to influence clinical practice and drive product adopotion through effective data-led story telling in a simple and clear way

• Ability to analyze and identify partners’ needs through data, analytics, clinical best practices and industry knowledge

• Stay updated on clinical practices and product knowledge

• Team-oriented mindset with eagerness to learn and grow

• Passionate to grow the business through innovative solutions

• Clinical experience as clinical instructor, quality nurse, infection control nurse or clinical specialist in private hospitals and/or in MedTech/ Medical Devices companies are highly preferred. Prior experience in gastroenterology or oncology therapy areas will be an added advantage

• High ownership and ethical judgement

Qualifications/Education:

• Bachelor’s degree in Science, Medicine or Nursing with exposure to MedTech/ Medical Devices industry preferred

• At least 3 - 5 years of experience in similar capacities  

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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